Frequently Asked Questions

All wireless and VoIP phone subscribers within Billings and Yellowstone County who wish to receive emergency notifications should register their telephone numbers on the Everbridge website.

No. All of the information you enter will feed directly into the Everbridge secure database. This information can only be accessed by system administrators and the data will never be sold or distributed to third parties.

You will receive phone calls when the notification system is activated and your address is within the geographic area chosen to receive the notification message. The notification system will only be activated for emergency purposes during incidents that pose a risk to public safety or when emergency services officials may ask for the public’s assistance during a crisis incident.

Yes. You can enter your landline phone number into the Opt-In website. 

Your telephone number can only be in the database once but can be used for notifications of five different locations. 

Yes. If you enter an address that does not exist you will not be in the database and will not be contacted when the notification system is activated.

Your phone number should be ready to receive emergency notifications immediately. 

There are no fees to create an Everbridge account. The cost of notification services is paid by the Billings City/County 9-1-1 Center with the 9-1-1 fees associated with your telephone bill.

Everbridge has TDD/TTY capabilities to assist those individuals.

Yes. You will not receive the notification call with a blocked telephone number.