Public Information Officer


The public information officer generates transparency between city departments, the community, elected city officials and local media. The PIO creates engaging, informative social media posts, relays updates internally and externally, works with city department directors on delivering their messages, creates content for the City of Billings website, answers questions from the community or puts them in contact with the correct department, responds to emergencies, and much more.  


Victoria Hill is the public information officer for the City of Billings. She is responsible for informing the community of important updates and urgent situations.

Joining the City of Billings at the end of February 2022, Victoria is also tasked with building the PIO position from the ground up. She is in constant contact with the City’s department directors, coordinates media interviews, publishes press releases, and creates engaging content for the city’s website and social media accounts.

Before joining the City of Billings in February of 2022, Victoria worked for local CBS affiliate KTVQ as a reporter and anchor for nearly 10 years. She was able to use her passion for storytelling, photography, communication, videography, writing, and video editing as a reporter. 

Those skills made Victoria’s transition to public information officer smooth. With many similarities between the two careers, she has been able to expand her skill set and gain a greater understanding of City government operations.

Always putting 100% of her heart and energy into projects, Victoria finds work has a deeper meaning since joining the City, as it doesn’t just impact her life, but the lives of nearly 120,000 others.

Victoria lives in the Gorham Park neighborhood of Billings with her husband Thomas, their daughter Brooke, and five pets. When not working, Victoria enjoys spending time with family, reading books, and exploring the outdoors.

To read the latest updates on the City, visit the Magic City Spotlight on the homepage, and be sure to follow the City of Billings on Facebook, Twitter, Instagram, YouTube, and NextDoor