Public Information Officer

Responsibilities

The public information officer generates transparency between city departments, the community, elected city officials and local media. The PIO creates engaging, informative social media posts, relays updates internally and externally, works with city department directors on delivering their messages, creates content for the City of Billings website, answers questions from the community or puts them in contact with the correct department, responds to emergencies, and much more.  

Biography 

Victoria Hill is the public information officer for the City of Billings, responsible for informing the community of important updates and urgent situations.

Fresh in this new role for the City of Billings, Hill is also tasked with building the position from the ground up. Thus far, Hill has established working relationships with all the city’s department directors, coordinated media interviews, published press releases, created engaging content for the city’s website and social media accounts.

Before joining the City of Billings in February of 2022, Hill worked for local CBS affiliate KTVQ as a reporter and anchor for almost 10 years. She was able to use her passion for storytelling, photography, communication, videography, writing and video editing skills.

It was those skills that made Hill’s transition to public information officer a smooth one. With many similarities between the two careers, Hill has been able to expand her skill set and gain a greater understanding of city government operations.

Always putting 100% of her heart and energy into projects, Hill finds work has a deeper meaning since joining the city, as it doesn’t just impact her life, but the lives of nearly 120,000 others.

Hill lives in the Gorham Park neighborhood of Billings with her husband Thomas and their daughter Brooke, two orange tabby cats and a black lab. When not working, Hill enjoys cooking healthy dinner recipes, baking cookies, reading books and exploring the outdoors.