Planning & Community Services Department

PCSD Offices Reopening Wednesday June 10
MT COVID-19 Phase II
Planning and Community Services Department Customers,
The Planning and Community Services Department is going to reopen its Building, Planning and Code Enforcement offices to the public on Wednesday, June 10 under the Governor's Phase II reopening plan. To view the Reopening Plan details click here.

This means the Planning and Community Services Department will continue to provide services to you via phone, email and online but will again be available for walk-in customer service from 8 am to 5 pm, Monday through Friday beginning on Wednesday, June 10.

We will continue to maintain our plan, permit and application Drop Off and Pick Up areas in the Miller Building in the 1st Floor Lobby for Building and Planning, and in the 6th Floor Lobby for the Community Development Division. Permits and plans dropped off may still be paid for over the phone. The Community Development Division offices on the 6th Floor will remain closed to the public and continue to serve customers by appointment by calling 247-8675.

If you do visit our offices, you will find:
 Customers and staff are following social distancing requirements
 Maximum customer capacity in our 4th floor office area is 9 people
 Customer service areas have counter shields
 Some services are available as appointment only – call 247-8676 for more info
 Staff will wear masks while meeting with customers in the common areas
 Most meetings will be scheduled using phone or video conference to manage contact

These efforts are all designed to ensure we can minimize risks to our customers and employees in the months ahead as the risk of COVID-19 remains in our community.

We appreciate your continued cooperation and patience as we strive to limit the health risks to you and our employees. If you have questions, need clarification for your permit or application, or just need information on our operations, please call us at 247-8676. We are here to help. Thank you.



To create an account to access City services and utilize the electronic permit and application submittal tools currently available within the Planning and Community Services Department, please access the Citizen Access Portal at https://services.billingsmt.gov/citizenaccess/




Here is a list of Our Postponed and Canceled Meetings

and here.

Task Force meeting updates
  


Overview

Most citizens seek the services of the Planning and Community Services Department when they need information on property, buildings, or land uses. Landowners, realtors, builders, and developers rely on our fast and customer-friendly service.

Qualified homebuyers and not-for-profit community organizations enjoy the programs we offer. All residents benefit from the Code Enforcement Division's efforts to preserve property values.

The Planning and Community Services Department is committed to building a safe community that uses its resources wisely. Our services and programs help maintain a high quality of life while providing a variety of housing and businesses choices for all residents. Consisting of four Divisions, we are happy to be at your service.

The 2019 Annual Report for the Planning, Building, Code Enforcement and Community Development Divisions is now available online.