The Billings Fire Department employs 110 line personnel including firefighters and EMTs of all levels who respond to a wide variety of fire, rescue, and medical emergencies. They are divided into three platoons: A, B, and C. Firefighters work 24 hour shifts.
Battalion Chiefs are the commanding officers on duty. They manage schedules, personnel, and apparatuses of all fire stations within the city.
Captains are the officers in charge of a fire apparatus and oversee the day-to-day operations of their station.
Engineers drive and operate the equipment on the fire apparatus.
Firefighters operate the specific tools needed to accomplish the task at hand.