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- Leadership Team
Leadership Team
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Matt Hoppel
Fire ChiefPhone: (406) 237-6166Chief Hoppel is a 34-year member of Emergency Services. He is a Montana native, born in Bozeman and raised in the Billings area. He began his career in 1991 dispatching fire, ambulance, and law enforcement divisions for the City of Laurel, Montana. He then became a full-time police officer in 1993. Chief Hoppel later pursued his passion for the fire service and joined the Billings Fire Department in January 1998, serving through the ranks of Firefighter, Engineer, Captain, Deputy Fire Marshall, Training Chief, Battalion Chief, Assistant Chief of Operations, and Executive Assistant Chief. Training has been a passion throughout much of his career serving in various roles in training at the local state and national level. His love for training and being an instructor is what has kept him involved in all areas of the fire service. Chief Hoppel is a member and past board member of the International Society Fire Service Instructors. He has participated in curriculum development and program delivery for the Society. Hoppel currently serves on the Board of Directors for the Montana Fire Chiefs Association as well as the Advisory Board for the Montana State University Fire Service Training School. Hoppel was most recently inducted as a Fellow for the National Fallen Firefighter Foundation. He holds an Associated Degree in Fire Science as well as a bachelor’s degree in Fire Administration. He is currently pursuing his master’s degree in organizational leadership.
He is married and has three grown children that reside in the Billings Area.
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Jason Banfield
Assistant Fire Chief of EMSPhone: (406) 869-3923Assistant Chief Banfield has over 30 years of experience in emergency services, 20 of those years as a Firefighter. His career progressed as an EMT, Flight EMT, and Paramedic before joining the Lockwood Fire Department in 2002. He then transferred to the Billings Fire Department in 2006. Chief Banfield has also kept his interest in medicine by working at a local hospital for the past 24 years in Safety and Emergency Management. Chief Banfield has an associate’s degree in fire science from Columbia Southern University and is working on his bachelor’s degree in occupational safety and health. Chief Banfield has been a resident of Billings for 33 years and is married with two children. He enjoys the outdoors and trips with his family.
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Kevin Bentz
Assistant Fire Chief of OperationsPhone: (406) 657-8421Assistant Chief Bentz has 30 years in the fire service. He started as a volunteer firefighter with Lockwood Fire District in 1991 and began working seasonally with the Montana Department of Natural Resources and Conservation as a wildland firefighter. In 1994, he started his career service with Lockwood Fire District as a firefighter/EMT. Chief Bentz was hired by the Billings Fire Department in 2000. He worked his way through the ranks of Firefighter, Engineer, Captain, and Battalion Chief. In 2024, Chief Bentz was promoted to Assistant Chief of Operations. He has spent the majority of his career as an advocate for the professional fire service, serving as an officer for the IAFF Local, #521. Chief Bentz attended many state and national seminars learning the many aspects of labor/management relations. He lives in Billings and enjoys his time hunting, fishing, boating, skiing, riding his motorcycle, and traveling.
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Jaime Fender
Fire MarshalPhone: (406) 657-8422Jaime Fender became Fire Marshal for the Billings Fire Department in the Spring of 2024. Before that, he served as Assistant Fire Marshal for two years. Fender oversees four deputy fire marshals and an assistant fire marshal.
While he was in college, Fender had an encounter he can only describe as God sent. He was asked by Bill Rash, the now retired fire chief of the Lockwood and Billings Fire Departments, if he ever considered becoming a fireman. Fender began his career in the fire service with Lockwood and worked there for four and a half years before applying with the Billings Fire Department in 2012.
When he doesn’t have his fire marshal badge on, Fender is a family man and enjoys spending time with his wife and their three children.
Over the years he has attained a long list of certifications and degrees, including: Associate of Science in Fire Science, AS in Paramedics, BA in Business Administration, Masters degrees in Emergency Services Management and Executive Fire Leadership, certifications in Fire Inspector 1, Fire Inspector 2, Fire Plans Examiner, Fire Code Specialist, Certified Fire Marshal through the International Code Council, Fire Marshal Designation through the Center for Public Safety Excellence (CPSE), and Certified Fire Investigator through the International Association of Arson Investigators.
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Darrek Mitchell
Battalion Chief, A ShiftPhone: (406) 657-8428Battalion Chief Mitchell has 27 years in the fire service. He started his career at Helena National Forest and began structural fire fighting in 1996. Chief Mitchell then attended Utah Valley University to study Fire Science and was hired by the Billings Fire Department in 1998. He worked his way through the ranks of Firefighter, Engineer, Captain and was promoted to Battalion Chief in 2018. He is passionate about his advocacy for mental health as a Peer Support Specialist Lead and is a Big Sky Critical Incident Stress Management Team member. His focus is to help mitigate post-traumatic stress injuries and other issues that hinder the lives and work of fellow firefighters. Chief Mitchell lives in Billings and enjoys skiing, riding his motorcycle, traveling, and helping others through community and charitable organizations.
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Jason Lyon
Battalion Chief, Swing ShiftPhone: (406) 657-8428Battalion Chief Lyon is a 19-year veteran of the Billings Fire Department. He has served as firefighter/paramedic, engineer, captain and was promoted to Battalion Chief in 2018. He formerly served as a technical rescue specialist and is currently the program manager for the BFD's Regional Hazardous Materials Team and is the Montana State Hazmat Advisory Group's Secretary. Chief Lyon also works as a contractor supporting the U.S. Army's CBRNE enterprise and an instructor for the National Fire Academy. Chief Lyon was instrumental in implementing a "rescue task force" concept at the BFD to prepare firefighters in quickly deploying to save lives in incidents of mass violence. Jason also participated in FEMA's Over the Horizon working group on high-threat incidents, and most recently, he helped spearhead the BFD's efforts to combat the COVID-19 epidemic. Chief Lyon holds associate degrees in Fire Science and Paramedicine, a Bachelor of Science in Business Management, and a Master of Arts in Security Studies (with distinction) from the Naval Postgraduate School.
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Rick Schauer
Battalion Chief, C ShiftPhone: (406)657-8428Battalion Chief Rick Schauer has more than 20 years of experience in the fire service. He joined the Billings Fire Department in 2006 as a firefighter then worked his way through the ranks of Engineer, Captain, and in 2024, was promoted to Battalion Chief. Chief Schauer’s firefighting career began in 2003 when he obtained his EMT certification with the Hill City Volunteer Fire Department in South Dakota. In 2019, he expanded his credentials by becoming a Certified Fire Inspector. He uses his knowledge and experience as a Hazardous Materials Technician to educate others and serve on the Montana State Hazmat Advisory Group. Chief Schauer is a HAZMAT instructor for Billings Fire and instructs the Hazardous Materials Technician course for City College at MSU-Billings. Additionally, he has provided outreach and education around the state on hazardous materials topics ranging from awareness to technician level. While away from work, Chief Schauer enjoys hiking, hunting, fishing, and camping with his family.
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Chris Lowe
Battalion Chief, B ShiftPhone: 406-657-8428With 23 years in the fire service, Battalion Chief Lowe has served in multiple roles. As an EMT/AEMT, he advanced through the ranks of Firefighter/Engineer and Captain, before his promotion to Battalion Chief in 2025. A dedicated leader, he has been instrumental in emergency operations, training, and personnel management.
He has also been a valued member of the Technical Rescue Team, specializing in ice rescue and confined space operations, as well as industrial firefighting and taking lead of the Rescue Task Force in 2024, which helped enhance interagency collaboration for active threat response. Committed to the safety and development of his department, Chief Lowe continues to lead with experience, integrity, and a passion for the fire service.
Outside of work, Chief Lowe enjoys hiking, shooting, fishing, and his family
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Bryan Francis
Fire Training ChiefPhone: (406) 237-6145Training Chief Bryan Francis is a 20-plus-year member of the fire service serving the last 15-plus years with the City of Billings Fire Department. He began his career as a Reserve Firefighter with the city of Pullman, Washington while attending college. After graduating with a Bachelor of Science in Psychology, Chief Francis pursued a career in the Fire Service. He attended Paramedic School and gained qualifications in Wildland fire and Hazardous Materials response. Currently, Chief Francis is an ISFSI credentialed Training Officer, a member of the Fire Department Safety Officers Association, NWCG Division Supervisor, and a Hazardous Materials Technician. In his off time, he enjoys spending time with his wife and son.
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Justin Jagers
911 Communications ManagerPhone: (406) 657-8444Justin Jagers serves as the 911 Communications Manager for the City of Billings, bringing over three decades of experience in public safety and service to the community. A retired Billings Police Officer with 21 years of dedicated law enforcement experience, Justin has also served the community as a Paramedic with AMR Billings for 10 years, responding to critical emergencies with professionalism and compassion.
Before entering public safety, Justin served in the United States Navy and is a proud veteran of the Global War on Terror. This foundation of military service shaped a lifelong commitment to leadership, discipline, and service to others.
Throughout his career, Justin has maintained a strong focus on training and program development, helping to elevate standards, improve readiness, and build resilient teams. He is a passionate advocate for public safety mental health and wellness, recognizing the unique challenges faced by emergency responders and working to ensure they have access to the support and resources they need.
As 911 Communications Manager, Justin brings his deep operational knowledge, leadership experience, and unwavering dedication to public safety to oversee the critical communications systems that connect the community to first responders.