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MET Transit

Show All Answers

1. Where can I board the bus?

You may board the bus at any of the 450+ MET designated bus stop signs throughout the City, located approximately every 1/4 mile on 13 routes. When the bus is a half block away, just give the Bus Driver a wave, indicating you would like to board.  

Bus-Routes-and-Schedules

2. Where can I buy a bus pass?

Bus passes may be purchased at the MET office at 1705 Monad Rd, at City Hall at 210 N. 27th, at Ticket Vending Machines at the Downtown Transfer Center and Stewart Park Transfer Center, and online by visiting the UMO website or by downloading the UMO smartphone app. Student bus passes may be purchased at School District 2 Middle and High schools during the school year.

3. How much does it cost to ride the bus?

Please click on the following link for additional information.

Bus Fare Information

4. Can the Bus Drivers make change?

MET Bus Drivers cannot make change. You will need the correct change.

5. What are your hours of service?

Effective October 2, 2023, the fixed-route bus service operates from 5:45 am to approximately 8:00pm, Monday - Friday and 8:00 am to 5:45 pm on Saturdays.

6. Where are the Transfer Centers located?

There are two transfer centers. The Downtown Transfer Center is located at 220 North 25th Street. The Stewart Park Transfer Center is located at 26th Street W. and Central Ave. (behind Rimrock Mall).

7. Are bus to bus transfers free?

Yes, transfers are free within the first half hour of boarding a MET bus. To transfer, notify your the Bus Driver of the transfer and you will be provided a transfer slip if you paid with cash. Give this slip to the Bus Driver on the second bus when boarding. If you pay using an UMO fare card or smartphone app, the system will track your transfer eligibility for the 1/2 hour timeframe, and you will not need to get a transfer slip from the Bus Driver.

8. Are the buses wheelchair accessible?

Yes, all of the buses are wheelchair accessible.

9. Does the bus go to the Airport?

Effective October 2, 2023, Route 1-Downtown Circulator travels to the Airport five times daily during normal weekday hours; there is no service to the Airport on Saturdays.

10. Can I take my bike on the bus?

All of the buses are equipped with front bike racks. Due to safety reasons, bikes are not allowed in the interior of the bus. Please click on the following link for additional information.

Bike & Ride

11. How old do I have to be to receive a senior citizen discount?

Our Senior Discount is available to anyone 62 years and older.

12. Is there bus service to Laurel and Lockwood?

The buses operate within the City limits of Billings. They do not travel to Lockwood or Laurel.

13. Where is your office located?

The MET Transit office is located at 1705 Monad Road, Billings, Montana, 59101. Office hours are Monday - Friday, 8:00 am to 5:00 pm. The telephone number is (406) 657-8218.

14. How can I qualify for MET Plus?

The MET Plus program is for individuals within 3/4 mile of a fixed-route bus route and whose disabling condition prevents them from using the regular fixed-route bus service. An application form must be completed and submitted to MET Transit. Please note, during the application process, verification from a qualified professional is required to verify disabling conditions. Please click on the following link for additional information.

Certification Process for MET-Plus

15. Who determines if I will qualify for MET Plus service?

During the application process, the applicant will be required to obtain professional verification of their disabling condition. The qualified professional providing the verification should be the one who knows you best, and can determine what your disabilities are, and if the disabilities qualify you for MET-Plus paratransit service.

16. Once I qualify for MET Plus, how do I schedule a ride?

MET Plus clients must call (406) 657-8218 at least 24 hours, or up to two weeks, in advance before your requested ride. MET Customer Service is available Monday - Friday between the hours of 7:00 am to 5:00 pm. 

17. What are the hours that I can call to schedule a ride?

MET Customer Service is available at (406) 657-8218, Monday - Friday between the hours of 7:00 am to 5:00 pm.

18. What hours does MET Plus operate?

MET Plus service hours mirror fixed route service hours.

19. How much does it cost for a ride on MET Plus?

Please click the following link for Fare information:

Fares may be paid with cash, check, or credit card (at the MET office or over the phone).  Clients may pay on a ride by ride basis or they may choose to put additional fares on their individual account balance.  Account balances will be deducted from each time a client rides with MET Plus Transportation.   

MET Plus ADA

20. How do I pay for MET-Plus service?

Fares may be paid with cash, check, or credit card (at the MET office or over the phone).  Clients may pay on a ride by ride basis or they may choose to put additional fares on their individual account balance.  Account balances will be deducted from each time a client rides with MET Plus Transportation.   

21. If I am certified to ride MET Plus, am I only able to go to and from doctor appointments?

Once you are certified for MET Plus program, you may go anywhere within the city limits such as shopping, hair appointments, or to another individual's home.