Why doesn't Southwest Airlines fly to Billings?
Southwest Airlines is one of the few airlines that does not use a hub and spoke strategy. They in fact offer point-to-point service in larger urban markets. Since Southwest is a point-to-point carrier, the location of the airports that they provide service out of is very critical to them. Typically they will not even consider a location unless the airport is doing well in excess of 1,000,000 passenger boardings per year. Since Billings only has approximately 450,000 passenger boardings per year, Southwest does not have any interest in coming here in the foreseeable future. Simply stated, our market is not large enough.

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1. What items am I allowed to carry on board a plane?
2. What can I do while I'm at Billings Logan International Airport?
3. Is there a lost and found office at the Airport?
4. Is smoking allowed at the Billings Airport?
5. How much does it cost to park my car at the Airport?
6. Where can I get information on job opportunities at the Airport?
7. What services are available to help my disabled friend/relative while they are at the Airport?
8. Do I need a photo ID to board my flight?
9. What do I do if I lost my plane ticket?
10. As a local taxpayer, I would like to know how many tax dollars go to support the Airport facility?
11. I believe the advertising in the baggage claim area offers an excellent opportunity to showcase my business. Whom can I contact to advertise at the Airport?
12. Why can't I get a direct flight from Billings Logan International Airport to the city of my choice, say San Diego?
13. What are the airlines that currently serve Billings?
14. Why doesn't Southwest Airlines fly to Billings?
15. What time should I arrive at the Airport for my flight?
16. Where can I get information on shuttle services from the Airport?
17. Where can I purchase tickets?
18. I collect airport pins, postcards, brochures, souvenirs, and other airport memorabilia. Could you send me any of these items for my collection?
19. What are Billings Logan International Airport's hours of operation?
20. What direct flights can I get out of Billings?