Certification Process for MET-Plus


Any individual wishing to apply for MET Plus Transportation Paratransit Eligibility certification may print an application from the MET-Plus Application page, pick up an application at MET Transit, 1705 Monad Road, or call (406) 657-8218 to obtain an application by mail. Application forms are available during regular business hours from 7:00 am to 5:00 pm, Monday through Friday.  Applications can be emailed to metplus@billingsmt.gov, faxed to 406-657-8419, or delivered to 1705 Monad Road, Billings, MT 59101.

Application Instructions

The MET Plus Application is comprised of two sections.  The first section must be filled out by the applicant or representative for the applicant.  The second section of the application must be filled out a medical professional that can best assess the applicants ability to utilize the MET fixed route system.  

Some applicants may benefit from MET's free travel training program.  This program provides training for any individual that has not ridden the fixed route.  Travel training covers aspects of riding the bus as well as navigating the schedule.  For more information, call (406) 657-8218.


MET Plus Transportation eligibility determination will be made, and the applicant will be notified in writing within 21 days after both the properly completed application form and the Professional Verification form have been returned.

Under the Americans with Disabilities Act (ADA), the basic standard for determining eligibility is not whether a disabling condition exists but, whether (or under what circumstances) the applicant's disabling condition prevents them from using the regular MET fixed route bus service. In some cases, MET Plus Transportation eligibility is established for only certain circumstances.